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Dubai Islamic Bank (DIB), the United Arab Emirates’ largest sharia-compliant lender, posted a 26 percent increase in third-quarter net profit on Wednesday as higher income from Islamic financing and investing offset a rise in impairment charges.
The bank made 1.11 billion dirhams (2.2 million) in the three months to Sept. This compares with a profit of 876.3 million dirhams in the corresponding period of 2016.
Launched to align with Dubai’s “Smart City” agenda, the “Smart bank” initiative is a revolutionary concept promising an exceptional customer experience.
Thanks to this initiative, the bank is focused on setting new benchmarks in the field of customer interaction by making it quick and pleasurable.
If you have a DIB OPEN rewards credit card, you can earn up to 3 additional OPEN reward points for every dollar spent when you pay for flydubai flights and optional extras using the card.“Customer First“ initiative is not just a marketing campaign, it aims to enhance customer loyalty and satisfaction, build sustainable long-term relationships, and continuously improve products and processes.One of the best examples is the “Smart bank” Initiative.The bank also supports the communities in which it operates through the DIB Foundation, a non-profit social, humanitarian and charitable organisation which distributes millions of dirhams to good causes at home and abroad each year.In 2016, Dubai Islamic Bank won the prestigious Gulf Customer Experience Award in Financial/Insurance Services: Banking and Investment category. “Customer First” Initiative Customer Service is the heart of Dubai Islamic Bank’s (DIB) core objective.